Frequently Asked Questions
01 — Ordering & Quotation
Simply send us your preferred tank size,design requirements and delivery location through WhatsApp or our Facebook.Our team will review the details and provide you with a quotation.
Please provide the tank length, width and height, together with any requirements such as an iron rack, cabinet, filtration system or other accessories. Your delivery location is also required so we can check the delivery arrangement and charges.
Yes. We specialize in custom-made aquariums and can produce tanks according to your preferred dimensions, design and requirements.
Yes. You can send us a reference photo, drawing or design that you like. This helps our team understand your preferred style and requirements more clearly.
Once you have received and confirmed our quotation, we will confirm the tank specifications, price and other requirements with you. A deposit is then required to proceed with the order and production.
Yes. A deposit is required to confirm your order before production begins. The payment terms will be stated in your quotation or order confirmation.
Please contact us as soon as possible if you need to make any changes. Once production has started, changes may not be possible and additional charges may apply depending on the requested changes.
02 — Aquarium & Customisation
We make aquariums in various sizes, from smaller home aquariums to large custom-made tanks. The suitable specifications will depend on the tank dimensions and design.
Yes. We can make customized shallow aquariums according to your preferred dimensions and requirements.
Yes. You can order the aquarium only without a rack or cabinet.
Yes. Depending on your requirements, we can arrange a complete setup including the aquarium, rack or cabinet, filtration system, piping and other equipment.
Yes. We accept multiple-tank orders for aquarium shops, businesses and commercial projects. Different sizes and specifications can also be arranged.